Hawaii Medicaid RAC

Addendum A - Credit Balance Review Report  

Provider Introduction to Medicaid RAC (PDF) - Updated April 2013  

Frequently Asked Questions Document (PDF) - Updated April 2013  

The toll-free Hawaii Medicaid RAC telephone number is (855) 839-9262.  This number is staffed by trained personnel who can answer questions about the Hawaii Medicaid RAC program.  We are available between 8:00AM and 4:30PM (HST), Monday – Friday.  Messages left after hours will be returned as quickly as possible.  You can also reach us via e-mail at HI_RAC@mslc.com.

The RAC Audit Procedures and Protocols and other information about the Hawaii RAC program will be available soon on this website.

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Secure File Transfer Portal
Secure access for the upload and download of data and documents via FTP.

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Point of Contact Page
Update Provider Point of Contact Information.

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Provider Outreach August 2014
Hawaii RAC Provider Outreach presentation August 2014.



You’re asked to do more with less. Myers and Stauffer is your right arm.