The toll-free Hawaii Medicaid RAC telephone number is (855) 839-9262. This number is staffed by trained personnel who can answer questions about the Hawaii Medicaid RAC program. We are available between 8:00AM and 4:30PM (HST), Monday – Friday. Messages left after hours will be returned as quickly as possible. You can also reach us via e-mail at HI_RAC@mslc.com.
The RAC Audit Procedures and Protocols and other information about the Hawaii RAC program will be available soon on this website.
Secure File Transfer Portal
Secure access for the upload and download of data and documents via FTP.
Point of Contact Page
Update Provider Point of Contact Information.
Provider Outreach August 2014
Hawaii RAC Provider Outreach presentation August 2014.